At Zavia, accessible from zavia.store, we prioritize the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information we collect, how we use it, and the steps we take to ensure your data remains secure.
Information We Collect
When you visit Zavia or place an order on our store, we collect certain essential information to process your request:
Personal Information: Your name, shipping address, billing address, phone number, and email address provided during checkout.
Device Information: Your IP address, browser type, time zone, and details about how you interact with our website (via cookies) to improve your shopping experience.
How We Use Your Information
We use the information we collect to provide a seamless shopping experience. Specifically, your data helps us to:
Process, ship, and deliver your orders directly to your doorstep.
Send you order confirmations, tracking updates, and customer support messages.
Screen orders for potential risk or fraud to protect our platform.
Share relevant product updates or promotional offers with your consent.
Data Sharing with Third Parties
We never sell your personal information. However, we share your data with trusted third-party service providers who help us run our business:
Shopify: We use Shopify to power our online store. You can read more about how Shopify handles your data in their official privacy policy.
Logistics & Delivery Partners: Your name, address, and phone number are shared with our reliable supply chain and fulfillment networks (such as KSA Drop and local couriers) strictly to deliver your packages.
Cookies and Analytics
Zavia uses cookies to remember your preferences and optimize website performance. You can choose to disable cookies through your browser settings, though some features of the store may become unavailable.
Data Security & Retention
We implement industry-standard security measures to keep your data safe. When you place an order, your details are securely stored in our records for operational purposes unless you request their deletion.
Your Rights
Depending on your location, you have the right to access, correct, or request the deletion of the personal information we hold about you.
Contact Us
For any questions, concerns, or requests regarding your privacy, please contact our support team at:
Email: support.zavia.store@gmail.com