Returns & Exchanges

MADE-TO-ORDER CARE

Returns & Exchanges

Because Urban Forge apparel is produced after you order, return options are limited—but we stand behind print and product quality.

What we can help with

  • Items arrived damaged or defective
  • Wrong size or product shipped by mistake
  • Print quality issues that do not match the approved order

Please contact us within 14 days of delivery with your order number and clear photos.

What usually cannot be returned

  • Change of mind after a correctly printed custom design
  • Orders with customer upload errors (low resolution, wrong file, spelling in artwork)
  • Worn, washed, or altered items
Start a return request
Contact Urban Forge →